Balanced Scorecard Perspective on Change and Performance: a Study of Selected Indian Companies

نویسنده

  • Ayesha FAROOQ
چکیده

Balanced scorecard helps organizations to streamline vision and strategy with business activities and measures actual organizational performance against preset goals. In addition this instrument is used to assess financial processes, customer relations, internal business processes and learning and growth characters of an organization. The purpose of this study is to recognize the role balanced scorecard and change management play in better performance of organizations. The work also gains an insight into the effects of balanced scorecard and change on organizational performance. For the purpose, a questionnaire is developed and responses were collected from organizations which were segregated on the basis of public and private sector and also manufacturing and service industry. Statistical tools such as ttest and Correlation were applied to achieve the objectives.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry

The comprehensive assessment model considers the financial and non-financial aspects as balanced scorecard. Also, for more comprehensive results of the investigation, four aspects of the balanced scorecard were used and then by using fuzzy Delphi technique and experts' opinions, the standard aspects of each were achieved in two stages. To determine the importance of each aspect of BSC, the proce...

متن کامل

Balanced Scorecard in Indian Companies

There has been growing criticism of financial measures in performance evaluation system in postreform India as they are historic in nature and lack futuristic outlook. Their relevance in the information age, when the companies are building internal assets and capabilities, is questioned. The situation may worsen when the firm is compelled to pursue short-term goals at the cost of the organizati...

متن کامل

Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC

The purpose of this research is to evaluate the effectiveness of implementation Quality Management System (ISO 9001:2000) in gas processing plants of National Iranian Gas Company using balanced scorecard approach. More specifically, we chose the balanced scorecard framework to examine five well-known gas processing plants in National Iranian Gas Company from four different perspectives in order...

متن کامل

Providing the Administrative Planning of Iran Canoeing-Rowing and Sailing Federation Based on Balanced Scorecard

 The aim of this study was to provide the administrative planning of Iran Canoeing-Rowing and Sailing Federation based on the Balanced Scorecard. This study was descriptive-analytic and applied in terms of objectives. It is a strategic study which was conducted as a case study. The statistical population included the chairman, vice-president and former and current secretaries of the Canoeing-Ro...

متن کامل

Integrating Balanced Scorecard with Fuzzy Linguistic and Fuzzy Delphi Method for Evaluating Performance of Team Sports (SANAT NAFT NOVIN Abadan Football Club)

<span style="color: #000000; font-family: Tahoma, sans-serif; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: -webkit-left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; ba...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2011